Shipping Policy
BRISK Racing Shipping Policy
At BRISK Racing, we understand that when you order performance parts, you want them shipped quickly and reliably. Our team works to process and fulfill orders as quickly as possible, with the goal of fulfilling eligible orders placed during normal business hours on the same business day.
The following policy explains our order processing times, same-day shipping cutoffs, available carriers, shipping charges, and other important information regarding the shipment of orders placed through BriskRacing.com.
1. Business Hours & Order Processing
BRISK Racing's normal business hours are:
Monday–Friday
9:00 AM – 6:00 PM Central Time (CT)
Orders are processed and fulfilled during normal business hours.
Orders placed after 6:00 PM CT, on weekends, or outside normal business hours will be processed beginning on the next business day.
Business days generally refer to Monday through Friday and exclude holidays or other days on which BRISK Racing or the applicable shipping carrier is closed.
Same-Day Order Fulfillment
We strive to fulfill eligible orders on the same business day whenever possible.
Same-day fulfillment is based on the time your order is successfully submitted and may also depend on product availability, payment authorization, order verification, selected shipping service, and other circumstances affecting order processing.
Ground Shipping Orders
The cutoff for same-day fulfillment of orders using standard or ground shipping services is:
4:00 PM Central Time (CT)
Eligible ground-service orders placed before 4:00 PM CT will generally be processed and prepared for shipment the same business day.
Orders placed after the 4:00 PM CT cutoff may be processed on the following business day.
Expedited & International Expedited Orders
The cutoff for same-day fulfillment of expedited shipping services is:
5:00 PM Central Time (CT)
This includes services such as:
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Next Day Air
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Expedited air services
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International expedited services
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Other qualifying expedited shipping options
Eligible expedited orders placed before 5:00 PM CT will generally be processed and prepared for shipment the same business day.
Orders placed after the 5:00 PM CT cutoff may be processed on the following business day.
Orders Placed After Business Hours
Orders placed after 6:00 PM CT will be processed beginning on the next business day, regardless of the shipping service selected.
2. Same-Day Fulfillment vs. Delivery Time
Same-day fulfillment does not mean same-day delivery.
Fulfillment refers to BRISK Racing processing, preparing, and submitting your order for shipment.
Once an order has been transferred to the shipping carrier, delivery time is determined by the shipping service selected and the carrier's delivery network.
For example, selecting Next Day Air determines the carrier's expected transit service after shipment; it does not guarantee that an order placed after BRISK Racing's order cutoff will be processed that same day.
Carrier delivery estimates are separate from BRISK Racing's order-processing times.
3. Shipping Carriers
Our primary and preferred shipping carrier is UPS.
Depending on the destination, shipping service, package characteristics, and customer selection, BRISK Racing may also fulfill orders using:
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UPS
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USPS
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DHL for qualifying international shipments
Available shipping services may vary depending on the destination and the products included in the order.
The carrier or service displayed during checkout represents the shipping option selected for the order, subject to availability and any necessary shipping adjustments.
4. Shipping & Handling Charges
Shipping and handling charges displayed during checkout are intended to represent the closest available estimate of the actual cost associated with shipping your order.
In some circumstances, the final shipping cost or shipping method may differ from the original estimate.
If a material change to the shipping cost is required before your order can be fulfilled, BRISK Racing will contact you regarding the change.
We will not intentionally substitute a materially different shipping arrangement requiring additional customer payment without notifying the customer.
5. Multiple-Item Orders & Package Consolidation
When an order contains two or more products, BRISK Racing may consolidate multiple items into fewer packages whenever practical.
Package consolidation can help:
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Reduce unnecessary packaging
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Simplify delivery
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Reduce shipping and handling costs when possible
As a result, the final shipping and handling cost for a consolidated order may be lower than the initial estimated shipping charges.
Orders may also be shipped in multiple packages when necessary due to product size, availability, warehouse location, carrier requirements, or other fulfillment considerations.
If an order is shipped in multiple packages, separate tracking information may be provided for each shipment when available.
6. Shipping Estimates
Shipping and delivery dates provided at checkout or by a shipping carrier are estimates unless expressly stated otherwise.
Transit times generally begin once the carrier has accepted the shipment and do not include BRISK Racing's order-processing time.
Delivery estimates can be affected by circumstances outside BRISK Racing's control, including:
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Carrier delays
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Severe weather
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Natural disasters
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Transportation interruptions
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Holiday shipping volume
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Incorrect or incomplete delivery addresses
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Customs processing
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International border delays
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Service interruptions
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Other carrier or logistics-related events
BRISK Racing will make reasonable efforts to process eligible orders within the timeframes described in this policy; however, carrier transit and delivery times cannot be guaranteed by BRISK Racing.
Expedited Shipping
Customers who require faster delivery may select an available expedited shipping service during checkout.
Please remember that expedited shipping refers primarily to the carrier's transit service and does not eliminate BRISK Racing's order-processing requirements.
To maximize the likelihood of same-day fulfillment, expedited orders should be placed and successfully submitted before:
5:00 PM Central Time (CT)
Orders requiring additional payment verification, address verification, product verification, or customer information may require additional processing time.
Selecting an expedited shipping method does not override these requirements.
International Shipping
BRISK Racing offers international shipping to qualifying destinations.
International orders may be shipped through UPS, DHL, USPS, or another available international service, depending on the destination and selected shipping option.
International customers should be aware that delivery times may vary considerably due to customs processing, local carrier operations, border procedures, and destination-country requirements.
Customs, Duties & Taxes
International shipments may be subject to import duties, taxes, customs fees, brokerage charges, VAT, or other charges imposed by the destination country or local authorities.
Unless otherwise expressly stated during checkout, these charges are separate from the product and shipping charges paid to BriskRacing.com.
Customers are responsible for understanding any import requirements or additional charges that may apply to their destination.
Customs clearance may also delay delivery beyond the original carrier estimate.
7. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Before submitting your order, please verify:
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Recipient name
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Street address
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Apartment, suite, or unit number when applicable
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City
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State, province, or region
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Postal or ZIP code
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Country
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Contact information
Incorrect or incomplete addresses may result in shipment delays, carrier address-correction fees, returned packages, or additional shipping charges.
If you discover an error in your shipping address after placing an order, contact BRISK Racing Customer Service as soon as possible.
We will make reasonable efforts to update the address before shipment; however, we cannot guarantee that an order can be changed once fulfillment has begun or the package has been transferred to the carrier.
8. Tracking Information
Tracking information will be provided when available after an order has been processed for shipment.
Please allow time for the shipping carrier to receive the package and update its tracking system.
A tracking number being created does not necessarily mean the carrier has already physically received or scanned the package.
Carrier tracking information should be used for the most current estimated delivery status once the shipment has entered the carrier's network.
9. Delayed, Lost, or Damaged Shipments
Once a shipment has been transferred to the carrier, circumstances outside BRISK Racing's control may occasionally result in delays, loss, or damage during transit.
If your tracking information indicates an unusual delay, your package appears to be lost, or your shipment arrives damaged, please contact BRISK Racing Customer Service.
For damaged shipments, we recommend keeping:
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The original shipping box
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All packaging materials
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The shipping label
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The products received
Photographs of the shipping box, shipping label, packaging materials, and damaged products may be required to assist with a carrier claim.
Do not discard damaged packaging until the issue has been reviewed.
10. Holidays & Carrier Closures
Same-day fulfillment and estimated delivery times may be affected by holidays, carrier closures, severe weather, or other circumstances in which BRISK Racing or the applicable shipping carrier is not operating normally.
Orders received during these periods will be processed as quickly as possible when normal business operations resume.
Questions About Your Shipment?
If you have questions regarding an order, shipping method, tracking information, expedited shipment, or international delivery, please contact:
BRISK Racing Customer Service
Email: info@briskracing.com
When contacting us about an existing order, please include your order number so our team can assist you as quickly as possible.
For time-sensitive orders, we strongly recommend placing your order as early as possible during the business day and selecting the appropriate expedited shipping service when available.